Effective Date: September 2019

1. Introduction Your privacy is critically important to us at Cleveland Urgent Care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.clevelanducare.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

2. Information We Collect

   We may collect information about you in a variety of ways. The information we may collect on the Site includes:

   1. Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you register on the Site, make an appointment, or contact us.
   2. Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, and operating system.
   3. Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, as well as information about your device’s location, if you access the Site from a mobile device.
3. How We Use Your Information

   We use the information we collect about you to:

   • Provide, operate, and maintain our Site and services.
   • Process your transactions and manage your appointments.
   • Improve, personalize, and expand our Site and services.
   • Communicate with you, including sending confirmations and updates.
4. Disclosure of Your Information

   We may share your information in the following situations:

   1. By Law or to Protect Rights: If required by law or if we believe the disclosure is necessary to prevent harm or protect our legal rights.
   2. Service Providers: We may share your information with third-party vendors that perform services for us or on our behalf.

5. Mobile Information We are committed to protecting your privacy, especially regarding your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

6. Data SecurityWe use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Your Privacy Rights You may review, change, or terminate your account by contacting us using the information provided below.

8. Updates to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us If you have questions or comments about this Privacy Policy, please contact us at:

Cleveland Urgent Care
Phone: 216-431-3733
Email: info@clevelanducare.com